Zero Japan Teapots Zero Japan

Professional packing and fast shipping

Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL and many other top global carriers we can offer a variety of shipping options. Our warehouse personnel will pack each item according to our strict specifications. Before shipping your items will be thoroughly examined and secured. We deliver to thousands of clients each day across multiple countries. This is a testament to our dedication to being the largest online retailer worldwide. We have distribution centers and warehouses in Europe and in the USA.

Note: Orders containing more than one item will be assigned a different processing period for each item.

Before shipping before shipping, we'll conduct a thorough inspection of the items you've ordered. Currently, most orders are shipped within 48 hours. Delivery is expected to take between three and seven days.

Returns

Due to multiple parties which include the factory as well as the warehouse, we are unable to completely manage our stock. The actual inventory can change at any moment. Be aware that it is possible for your order to run out of stock even after you have made the order.

Our policy lasts thirty days. However, if the 30 days have elapsed from the date you purchased the item, we cannot give you a refund or exchange.

The item you purchase must be in its original packaging and not be used. The item must be in its original packaging.